New: Read the Rider University Greek and Other Housing Manager Manual

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Excerpt:

Confidentiality
All Greek/Residence Life Staff members serve as confidants, advisors, and counselors
to residents. This role is a particularly important and sensitive one. It is essential that
we all understand and abide by ethical standards.
When a resident asks for a private conference, or when a staff member asks a resident to
discuss behavior, confidentiality must be respected. A resident will be more likely to
reveal important personal information if he or she is confident that you will honor the
privacy of that information. You will be much more effective as an advisor when you
make it clear that you do abide by the rules of confidentiality.
Keep in mind the following:
1. Let them know that there is a confidential network that involves the
Greek/Residence Life Office and other offices on and off-campus.
2. If you need to refer the resident to another staff member, tell them why you think
that the referral is necessary, that the person will also maintain confidentiality,
and who the person is.
3. Written records of discussions should be kept separate from other files in a
secure place. They should be shared only for referral or consultation with staff
members.
4. Verbal information should be shared only in the same manner. Confidential
information should not be shared with other staff members merely because it is
“interesting” or “humorous”.
5. Avoid using resident’s names when consulting other staff members until it is
clear that a referral must be made.
6. Do not tell information about residents that you receive from a third party. Do
not gossip or share information casually. You will lose your effectiveness as an
advisor if you do.
Confidentiality is central to the role we play in Greek/Residence Life. Confidentiality is
also crucial when dealing with staff members with job performance issues and during
staff selection.
*Revised from the Roanoke College Residence Life Manual
Parental Notification
Rider University has decided to notify parents in the following cases:
– if a student is found to be responsible for a drug-related offense,
– if a student is transported to the hospital due to a drug or alcohol related
incident,
– if a student refuses to be transported to a hospital for a drug or alcohol related
incident against the advice of emergency rescue or safety personnel,
– and/or any incident which results in separation from the university or residence
halls
The Dean of Students has the authority to suspend students for reasons of health, safety
or noncompliance with recommendation. Such suspensions are subject to review
within five academic days.
FERPA (Family Education Rights and Privacy Act) allows provisions for parents to be
called in cases of life or safety emergency and when a student is declared by the parents
as a tax dependent.
Medical Emergency
Occasionally, the House Manager or Graduate Assistant will be faced with an unusual
or emergency situation involving a student who had had an accident or has been taken
ill.
1. FIRST AND FOREMOST—DO NOT COME INTO DIRECT CONTACT WITH
BLOOD OR OTHER BODILY FLUIDS.
– In the event that there is blood, vomit, or other fluids on the floor, walls, etc. Staff
must call Security at once and seal off the area until the spill can be cleaned
properly by a custodian.
– It is the policy of the Greek/Residence Life Office to inform the staff not to touch
blood or other bodily fluids, even in the event of an emergency. If someone is
bleeding, the staff member should call Security to respond to the situation. The
patient’s safety is important, but must be secondary to your safety.
2. If serious injury is apparent, call security dispatch immediately at x7777. DO NOT
CALL LAWRENCEVILLE EMERGENCY SQUAD DIRECTLY.
3. If the illness or accident is considered by the staff person to be less than serious, call
the Health Center (or Security when the Health Center is closed) and give the
appropriate information to the nurse/dispatcher. She will determine the next step
of action.
4. Do not move the patient, but make sure he/she cannot hurt himself/herself.
5. Do not move or touch items (e.g. medications, weapons, etc.) found at the scene.
6. Talk quietly to the patient–he/she may be very frightened, particularly if there are
many people around that he/she doesn’t know. Do not disclose the severity of the
injury so as not to further upset the individual.
7. All spectators and uninvited persons should be asked to leave the scene
immediately.
8. In all cases, the residence hall staff should remain calm and carry out all necessary
duties as quickly and as efficiently as possible.
9. Notification
– In an emergency, inform your Graduate Assistant and the RD on duty if
necessary.
– The Student Affairs Case Manager will be called by Security in cases of
psychological/medical emergency. He/she will work with the On Call staff
member to insure the proper notification of other residence staff members and
will manage the crisis throughout to a satisfactory conclusion.
– The Resident Director or in his/her absence, the HM on duty MAY want to call
the On Call staff member for assistance/support. If he/she is unavailable, call
Security to ask them to page the Case Manager.
– The Director of Greek Life must be given an incident report by 10am the next
business morning.
Transportation for Medical Emergencies
After receiving a call from a student or residence staff person, the dispatcher will
summon the nearest patrol unit. In a medical emergency or at times where there are
any questions as to the seriousness of the situation, the Public Safety Supervisor on duty
will also respond and will be the person responsible for assessing the situation.
It will be the responsibility of the Public Safety officers to assess the situation.
The Public Safety Supervisor will determine how the student is to be transported.
HELENE FULD MEDICAL CENTER TRANSPORT WHEN:
1. The Lawrenceville student or visitor has a life-threatening injury/illness or is
unconscious due to intoxication (send by ambulance).
2. The student or visitor demonstrates abnormal psychological behavior and is
uncooperative (psychological cases in which the student or visitor is unwilling to
be transported and/or is unwilling to be committed). See Abnormal
Psychological Behavior note below.
3. The student or visitor is not covered by insurance.
4. The student or visitor wants to go to Helene Fuld Medical Center.
PRINCETON MEDICAL CENTER WHEN:
1. The student or visitor has a life-threatening injury/illness or is unconscious due
to intoxication.
2. The student is cooperative.
3. The victim is a Lawrenceville or WCC full time student, resident student, or a
visitor covered by insurance.
4. The cooperative student or visitor wants to go to Princeton Medical Center.
Princeton House will not commit a person involuntarily.